Getting Started with Drew AI

Learn the basics of conversational analytics

7 articles

What is Drew AI and how does it work?

An introduction to Drew AI — your AI growth analyst that answers questions about your e-commerce data.

Asking your first question to Drew AI

A beginner's guide to asking your first question and understanding Drew AI's responses.

Understanding AI model tiers

Learn the differences between Light, Pro, and Deep Analysis models and when to use each.

Understanding AI Credits

What AI credits are, how you get them, where to check your balance, and when they reset.

Buying More AI Credits

How to purchase additional AI credit bundles, pricing, and how purchased credits carry forward.

What Happens When Credits Run Out

What to expect when your AI credits are running low or exhausted, and how to get back up and running.

How Plan Changes Affect Credits

What happens to your AI credits when you upgrade, downgrade, or cancel your Datadrew plan.