If you need more AI credits than your plan includes, you can purchase additional credits at any time. Purchased credits never expire — they stay in your account until you use them, even across months and plan changes.
How to buy credits
You can buy credits from two places:
From Drew AI
Open Drew AI from the sidebar
Click the credit indicator at the top of the chat (it shows your available credits)
In the popover that opens, click "Buy More Credits"
Choose your pack and complete the purchase
From the Billing page
Go to Settings > Billing
Scroll to the AI Credits section
Click "Buy More Credits"
Choose your pack and complete the purchase
Credit packs
Top-up packs come in a few sizes. The packs available to you, their credit amounts and their current prices are shown on the purchase screen in the app — open Settings > Billing and click "Buy More Credits", or click the credit indicator in Drew AI. Larger packs give you more credits per dollar.
Tip: If you regularly need more credits than your plan includes, a larger pack is the most cost-effective way to top up.
How payment works
Credit purchases go through Shopify billing as a one-time charge — the same billing system your Datadrew subscription uses. Here is what happens:
You select a pack and click "Buy"
You are redirected to Shopify to approve the one-time charge
After you approve, you are redirected back to Datadrew
The credits appear in your balance immediately
The charge will show up on your Shopify bill alongside your other app charges.
Purchased credits never expire
This is the key difference between purchased credits and monthly plan credits:
Monthly plan credits reset on the 1st of each month — use them or lose them
Purchased credits carry forward indefinitely — they stay in your balance until you use them
When you use Drew AI, your monthly plan credits are always used first. Purchased credits are only touched after your monthly credits run out. This way, your purchased credits last as long as possible.
Example: You are on the AI Intelligence plan with 3,000 monthly credits, and you buy a top-up pack of 5,000 credits. This month, you use 4,000 credits total. Your monthly credits (3,000) are used up first, and then 1,000 of your purchased credits are used. Next month, your monthly credits reset to 3,000, and you still have 4,000 purchased credits remaining.
Who can buy credits?
Any merchant on any plan can purchase credits — including the Free plan. The Free plan's 1,000 welcome credits are a one-time grant rather than a monthly allowance, so if you want to keep using Drew AI on Free once they are used up, purchasing a credit pack is the way to do it.
Related articles
Need help?
If you have questions about purchasing credits, reach out to us at support@datadrew.io or use the in-app chat. We are happy to help.