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How Plan Changes Affect Credits

What happens to your AI credits when you upgrade, downgrade, or cancel your Datadrew plan.

Updated this week

When you change your Datadrew plan, your AI credits adjust accordingly. Here is exactly what happens in each scenario so there are no surprises.

The key concept: usage stays, total changes

When you change plans mid-month, the system does not reset your usage or give you a fresh set of credits. Instead:

  • Your usage (how many credits you have already used this month) stays the same

  • Your monthly total changes to match your new plan

  • Your available credits are recalculated based on the new total minus your existing usage

Think of it like changing the size of a cup you are drinking from. The amount you have already drunk does not change — just the size of the cup.

Upgrading your plan

When you upgrade, your monthly credit total increases, which means you have more credits available right away.

Example: You are on Essentials with 3,000 monthly credits. You have used 2,500 this month, so you have 500 available. You upgrade to Pro, which gives you 7,500 monthly credits. Now your balance shows 2,500 used out of 7,500 — that is 5,000 credits available. You did not lose anything; you just got a bigger bucket.

Another example: You are on the Free plan (1,000 credits) and have used 800. You upgrade to Essentials (3,000 credits). Your available credits jump from 200 to 2,200.

Downgrading your plan

When you downgrade, your monthly credit total decreases. If you have already used more credits this month than your new plan includes, your monthly credits will show 0 available.

Example 1 — usage is below the new total: You are on Pro with 7,500 monthly credits and have used 2,000. You downgrade to Essentials (3,000 monthly credits). Your balance now shows 2,000 used out of 3,000 — that is 1,000 credits available.

Example 2 — usage exceeds the new total: You are on Pro with 7,500 monthly credits and have used 5,000. You downgrade to Essentials (3,000 monthly credits). Your monthly credits show 0 available because you have already used more than the new plan includes. However, if you have purchased credits, those still work — you can continue using Drew AI with your purchased balance.

In both cases, you are not charged extra or penalized. The next month, everything resets and you start fresh with your new plan's full monthly credits.

Cancelling your subscription

When you cancel your Datadrew subscription, your plan reverts to the Free plan, which includes 1,000 monthly credits. Here is what happens to your credits:

  • Your monthly credit total drops to 1,000 (the Free plan amount)

  • Your usage from the current month carries forward

  • If you had used more than 1,000 credits this month, your monthly credits show 0 available

  • Purchased credits are not affected — any credits you bought remain in your account and continue to work

Example: You are on Pro and have used 4,000 credits this month. You also have 2,000 purchased credits. You cancel your subscription, dropping to the Free plan (1,000 monthly credits). Your monthly credits show 0 available (since 4,000 used > 1,000 total). But your 2,000 purchased credits are untouched, so Drew AI still works using those.

When the new month starts

Regardless of what happened last month — upgrades, downgrades, or cancellations — the 1st of each month is a clean slate:

  • Your monthly usage resets to 0

  • You receive your current plan's full monthly credit allowance

  • Purchased credits carry forward unchanged

Example: You downgraded from Pro to Essentials mid-March and ran out of monthly credits. On April 1st, everything resets. You start with 0 used out of 3,000 Essentials credits, plus whatever purchased credits you have. Fresh start.

Quick reference

Scenario

Monthly Credits

Your Usage

Purchased Credits

Upgrade

Increases to new plan total

Stays the same

No change

Downgrade

Decreases to new plan total

Stays the same

No change

Cancel

Drops to 1,000 (Free)

Stays the same

No change

New month

Stays at current plan total

Resets to 0

No change

The bottom line: purchased credits are always safe. They are never lost due to plan changes, cancellations, or monthly resets.


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Need help?

If you have questions about how a plan change will affect your credits, reach out to us at support@datadrew.io or use the in-app chat before making changes. We are happy to walk you through it.

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