Every question you ask Drew AI uses AI credits. Credits are a simple way to track your usage of Drew AI — think of them like a prepaid balance for your AI-powered analytics.

What are AI credits?

When you ask Drew AI a question — like "What were my top-selling products last week?" or "Show me my Google Ads performance this month" — the system uses a small number of credits to process your request. Simple questions use fewer credits, while more detailed analyses use more.

A typical question costs somewhere between 5 and 50 credits, depending on how complex it is. A quick revenue lookup might cost 5–15 credits, while a detailed cross-channel comparison with charts could cost 30–50 credits.

Important: Only Drew AI questions use credits. Browsing your dashboards, viewing reports, and using any other Datadrew feature does not cost any credits. If a question results in an error, you are not charged either.

How do I get credits?

You get credits from two main sources:

1. Monthly plan credits (included with your subscription)

Every Datadrew plan comes with a monthly credit allowance that resets on the 1st of each month:

Free plan: 1,000 credits per month
Essentials plan: 3,000+ credits per month (scales with your plan tier)
Pro plan: 7,500+ credits per month (scales with your plan tier)

On paid plans, the exact number depends on your pricing tier — higher tiers get more credits. For example, an Essentials merchant might get 3,000 credits at the base tier or 4,500 at a higher tier. A Pro merchant might get 7,500 credits at the base tier or 12,500 at a higher tier.

If you are on a free trial of a paid plan, you receive 1,000 credits (the same as the Free plan) until your trial converts to a paid subscription.

2. Purchased credits (buy anytime)

Need more credits? You can buy additional credits at any time in bundles of 1,000, 5,000, or 20,000. The best part: purchased credits never expire. They carry forward from month to month until you use them.

See Buying More AI Credits for details on bundles and pricing.

Where can I see my balance?

You can check your credit balance in two places:

In Drew AI

At the top of the Drew AI chat, you will see a small credit indicator showing your available credits (for example, "4,300 available"). Click it to open a popover with more detail, including:

Your total available credits
A breakdown of monthly credits and purchased credits
How many credits you have used this month
When your monthly credits reset
A quick link to buy more credits

On the Billing page

Go to Settings > Billing for a full overview of your credits. The billing page shows everything from the Drew AI popover, plus:

A daily usage chart showing how many credits you used each day this month
Your purchase history listing all credit purchases and any bonus credits from the Datadrew team

When do credits reset?

Monthly plan credits reset on the 1st of each calendar month. On that day, your usage counter goes back to zero, and you start fresh with your full monthly allowance.

Monthly credits do not roll over. If you have 2,000 credits left at the end of the month, they do not carry into the next month — you simply start fresh. This is why it is smart to buy credit bundles if you want credits that never expire.

Purchased credits are not affected by the monthly reset. They stay in your balance until you use them.

Example: You are on the Pro plan with 7,500 monthly credits. By March 31st, you have used 6,000 monthly credits and 200 of your 1,000 purchased credits. On April 1st, your balance becomes: 0 used out of 7,500 monthly credits, plus 800 remaining purchased credits. That is 8,300 credits available.