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GA4: property not listed when connecting

Fix the issue where your GA4 property doesn't appear in the connection dropdown.

Updated today

GA4: Property Not Listed When Connecting

If you are trying to connect Google Analytics 4 (GA4) to Datadrew but your property does not appear in the selection list, here are the most common causes and how to resolve them.

The Problem

During the GA4 connection flow, Datadrew retrieves the list of GA4 properties accessible to the Google account you sign in with. If your property is not listed, the signed-in account likely does not have sufficient access to that property.

Common Causes and Fixes

1. Wrong Google Account

This is the most common cause. If you have multiple Google accounts, you may be signing in with one that does not have access to the GA4 property you need.

How to fix:

  1. Sign out of all Google accounts in your browser (or use an incognito window).

  2. In Datadrew, go to Settings > Integrations and click Connect next to Google Analytics.

  3. On the Google sign-in page, select the account that has access to the GA4 property.

2. Insufficient Property Access

To connect a GA4 property to Datadrew, the Google account needs at least Viewer access to the property. If you were not explicitly granted access, the property will not appear.

How to fix:

  1. Navigate to Admin > Property Access Management for the property you want to connect.

  2. Check if your Google account is listed. If not, ask a property admin to add you with at least Viewer access.

  3. Once access is granted, return to Datadrew and try the connection again.

3. Universal Analytics vs. GA4

Datadrew only supports GA4 properties, not the older Universal Analytics (UA) properties. If your property starts with "UA-" it is a Universal Analytics property and will not appear in Datadrew.

How to fix:

  • Check if you have a GA4 property set up for your website. You can verify this in Google Analytics by looking at the property selector β€” GA4 properties show a numeric ID, while UA properties show "UA-XXXXXXX."

  • If you only have Universal Analytics, you will need to create a new GA4 property. Google has migrated most UA properties to GA4 automatically β€” check your Google Analytics account for the upgraded property.

4. Property Linked to a Different Organization

If the GA4 property is managed under a Google Analytics organization or Google Cloud project that your account is not part of, it may not appear.

How to fix: Contact the owner of the GA4 property and ask them to grant your Google account access at the property level.

Troubleshooting Tips

  • Verify your access by logging into analytics.google.com directly β€” if you can see and access the property there, it should appear in Datadrew.

  • Use an incognito window to ensure you are signing in with the correct Google account.

  • After being granted new access, wait a few minutes for permissions to propagate before retrying.

Still not seeing your property? Contact us at support@datadrew.io with your GA4 property ID and we will help you troubleshoot.

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Need help?

If you have questions or run into issues, reach out to us at support@datadrew.io or use the in-app chat. We're happy to help.

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