Data & Sync Issues
Resolve data loading and sync problems
5 articles
My data isn't showing up — what to checkA troubleshooting checklist for when your dashboard shows no data or missing metrics.
Why do my numbers differ from Shopify/Facebook/Google?Common reasons for data discrepancies between Datadrew and source platforms.
Data sync is stuck or failedWhat to do when a data sync shows as stuck or failed — retry steps and when to contact support.
Understanding data delays and sync schedulesHow long each integration takes to sync and when to expect fresh data.
Why is today's data not available?Shopify data in Datadrew is available up to yesterday. Here's why and what alternatives exist.