General FAQs
Frequently asked questions about Datadrew
How is Datadrew different from Shopify Analytics?
Key differences — multi-source data, AI agent, cohort LTV, RFM segments, and ad analytics.
Is my data secure?An overview of Datadrew's security practices — data encryption, access controls, and compliance.
What data does Datadrew access from my store?A transparent list of all Shopify data scopes Datadrew requires and why.
Supported currencies and multi-currency storesWhich currencies Datadrew supports and how multi-currency stores are handled.
Requesting a new featureHow to submit feature requests, vote on ideas, and track their status.
Contacting supportHow to reach the Datadrew support team — in-app chat, email, and response times.