What data does Datadrew pull from AfterShip?
Connecting AfterShip to Datadrew gives you comprehensive shipment tracking and post-purchase analytics. Datadrew syncs tracking data, delivery status updates, estimated delivery dates, carrier performance, and return information — helping you monitor delivery success rates, identify shipping bottlenecks, and improve the post-purchase customer experience.
Prerequisites
An active AfterShip account (all plans supported)
Admin or owner access to generate API keys
Step-by-step: Generate your AfterShip API key
Log in to your AfterShip Admin Dashboard.
Click Settings in the left sidebar.
Navigate to API Keys.
Click Generate to create a new API key.
Select API Key only as the authentication type.
Under permissions, grant read/write access for Tracking and Returns.
Give the key a descriptive name (e.g., "Datadrew Integration").
Copy the generated API key.
Important: When generating the API key, make sure to select "API Key only" — do NOT select "SignString." The SignString authentication method is not compatible with the Datadrew integration.
What to enter in Datadrew
In your Datadrew dashboard, go to Settings → Integrations.
Find AfterShip and click Connect.
Paste your API key into the API Key field.
Click Save to complete the connection.
Field | What to enter |
API Key | Your AfterShip API Key (API Key only type, not SignString) |
Official API documentation
AfterShip API Key Generation Guide
Troubleshooting
"Invalid API Key" error? Make sure you selected "API Key only" and NOT "SignString" when generating the key. SignString keys use a different authentication mechanism that Datadrew does not support.
Missing tracking data? Verify that the API key has read/write permissions for both Tracking and Returns. Keys with insufficient permissions will connect successfully but return incomplete data.
Rate limit errors? AfterShip enforces API rate limits based on your plan. If you are on a lower-tier plan with limited API calls, the sync may take longer. Consider upgrading your AfterShip plan if you have a high volume of shipments.
Data not appearing after 24 hours? Disconnect and reconnect the integration in Datadrew. Ensure the API key is still active in your AfterShip dashboard (keys can be revoked or expired).